At Daily Boutique Kuwait, customer satisfaction is our top priority. In line with Kuwait Consumer Protection Law No. 39 of 2014, we offer refunds, exchanges, or repairs for products that are faulty, damaged, or not as described at the time of purchase.

Return Conditions

  • Items must be returned in their original condition and packaging, including all accessories, manuals, and parts.

  • Returns are accepted only if the reason aligns with the product issue and it passes our quality inspection.

  • Refunds are processed within 4–5 business days, plus 2 additional days for final processing (bank timelines may vary).

  • If a product is found faulty, damaged, or not as described, you are eligible for a refund, exchange, or repair.

  • For promotional offers (e.g., “Buy 1 Get 1 Free”), all promotional items must be returned together to qualify for a full refund.

  • To initiate a return or exchange, contact Customer Service at 50658113.

Refund Policy

We offer refunds or exchanges under the following conditions:

  • If the item cannot be sourced within the agreed timeframe (allow 7–10 days for resolution).

  • If the product is faulty, damaged, or does not meet expectations, you may return it within 14 days of receipt.

  • If your order is lost during delivery, we will issue a refund or replacement.

  • Delivery charges will be fully refunded if the entire order is returned due to a faulty product.

  • For promotional bundles or free item deals, all items must be returned.

Additional Guidelines

  • Products found defective within 14 days are eligible for a full refund as per Kuwaiti law.

  • After 14 days, defective products may fall under the manufacturer’s warranty; we will assist with after-sales support.

  • Products missing original packaging, manuals, or accessories are not eligible for refunds.

Returns Based on Delivery Method

  • Courier deliveries: We can schedule a return collection. Contact 50658113 for assistance.

  • Supplier-delivered or large items: We will coordinate with the supplier to arrange pickup.

Non-Returnable Items (Unless Faulty):

  • Skincare, makeup, personal hygiene items

  • Hair tools and accessories

  • Mobile devices or smart electronics

  • Opened cosmetics and fragrance products

  • Sale or clearance items

Courier & Delivery Charges

  • Faulty/defective product returns are free of charge.

  • Non-faulty product returns are not accepted, unless due to specification mismatch.

  • Full delivery charge refunds apply only when the entire order is returned for valid reasons.

Processing Your Refund

  • Refunds are issued to your original payment method after a successful quality check.

  • Promotional or free items must be returned. If policy conditions are not met, a restocking fee may apply.

Terms of Use

Welcome to Daily Boutique Kuwait! By accessing our website (www.dailyboutiquekwt.com) or purchasing from us, you agree to the following terms. Please read them carefully.

Acceptance of Terms

By using this site, you agree to comply with our Terms of Use and Privacy Policy. These terms may be updated periodically.

Account Registration

  • Customers must provide accurate and current personal and payment details.

  • You are responsible for keeping your account credentials secure.

Website Usage

You agree not to:

  • Violate any local, national, or international laws.

  • Impersonate Daily Boutique, its staff, or other users.

  • Use the site to distribute viruses, spam, or engage in disruptive activity.

Intellectual Property

All images, logos, content, and trademarks on this website belong to Daily Boutique Kuwait. Unauthorized use, copying, or redistribution is strictly prohibited.

Product Listings

We strive to keep product information accurate. However, availability, prices, and descriptions are subject to change without prior notice.

Ordering & Payments

By placing an order, you agree to:

  • Pay all associated charges (product price, taxes, and delivery).

  • Accept our right to cancel or modify an order due to errors, unavailability, or suspected fraud.

Shipping & Delivery

We aim to deliver your order on time. However, external factors may cause delays. In such cases, our team will notify you promptly.

Returns & Refunds

All returns and refunds are subject to our Return & Refund Policy.

Limitation of Liability

Daily Boutique Kuwait is not liable for:

  • Indirect losses such as data loss or loss of profits

  • Delays or disruptions in service

  • Unauthorized access to customer information

Indemnity

By using our services, you agree to indemnify and hold Daily Boutique Kuwait harmless against any legal claims, damages, or liabilities resulting from your actions or misuse of the website.

Governing Law

These terms are governed by the laws of Kuwait. Any disputes will be resolved under the jurisdiction of Kuwaiti courts.

Contact Us

For questions or support, please contact us:
📞 50658113
🌐 www.dailyboutiquekwt.com